However, it is important to note that this would not work for endorsements, as EDOC cannot decipher which Service Summary Row to pull the description from. You can override the attachment descriptions to match your agency’s naming conventions by pulling in field defaults for Policy type, Effective Date, Policy Number, etc. When using EDOCs to attach policy documents, most of the time, the description is ‘Downloaded Policy’ or something similar. This is a great way to prevent issues with transactions downloaded that may be classified as a renewal but are actually an installment, for example.Ĭonfigure EDOCs With Your Agency’s Naming Conventions & Folder Structure You can configure Epic to have the “Policy” download update your Annualized Premium and have a separate set of Direct Bill transaction codes that do not affect your Annualized Premium. But with Direct Bill, it is often difficult to determine if the amounts listed on a statement is for a total annualized premium, an endorsement, an installment, or just commission received. Most of the time with Agency Bill, you would be billing the full annualized premium amount, applied to the Annualized field at the Policy or Line levels. To keep an account updated and accurate, consider setting up separate Download transaction codes. Instant Download also takes away the large batches that often come with a scheduled Download: when Downloads are only occurring once or twice a day, the system can get clogged and take longer to process however, when using Instant Download, they are processing in smaller batches as changes or updates occur, which takes less time to process.Ĭreate Separate Download Transaction Codes from Agency Bill Transaction Codes In these cases, it is more beneficial to the insured and you as the Account Manager if Download updates a change to the account in real-time versus at a scheduled time, as it keeps their account the most up to date. Instant Download is particularly useful when it comes to important events like claims or reinstatements. Alternatively, you can implement Instant Download, which will pull updates from carriers as they occur throughout the day. It is standard to schedule Download to occur one to two times per day, the most common being once in the morning and once in the evening after work hours. Here are some features of Download and how they can prove beneficial when implemented into your workflows:Ĭonsider Instant Download Versus Scheduled Download While it does require some time to properly configure how Download will influence each of these components, once set up, you will find that having certain functions automated for you saves time and creates efficiency in your daily workload. The Download feature in Applied Epic is one that can automate tasks and create efficiencies in multiple areas: policy applications, transactions, activities, attachments, for example.
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